Who We Are
Fervent Gift Service operates the website https://ferventgiftservice.com, providing online ordering and delivery of flowers, gifts, and related products.
Information We Collect
We collect personal information including your name, email address, phone number, billing and delivery address, and order details when you place an order or contact us.
How We Use Your Information
Your information is used to:
- Process and deliver orders
- Communicate order updates and customer support
- Improve our website and services
- Prevent fraud and unauthorized transactions
- Payment Processing
All payments are securely processed through third-party providers such as PayFast, Stripe. We do not store your full payment card details on our servers.
Data Sharing
We may share your data with:
- Delivery and logistics partners (for order fulfillment)
- Payment processors
- Technical service providers (hosting, analytics)
We do not sell your personal data.
Cookies & Tracking
We use cookies and third-party tools (such as analytics and advertising platforms) to improve user experience and track website performance.
Data Retention
We retain your data only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.
Your Rights
You may request access, correction, or deletion of your personal data by contacting us through our website.
International Users
If you are accessing our services from outside Pakistan, your data may be processed and stored in accordance with applicable laws.
Security
We implement reasonable technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure.