FAQ

FAQ’s Help Center

We have tried our best to give the exact answers of most popular and frequently asked questions/FAQ’s. This is the world of internet and everyone sitting in any corner of the world is connected with their acquaintances because of this internet. Due to the facility of internet, this world which is inhabited by hundreds of countries has become a global village. Thanks to the same internet, one can check his business wherever he is sitting. Can monitor the profit or loss of your business. That is why it is said that the Internet has created many facilities in every field of the world. The way of doing business has become very easy. Let’s have live example: Overseas Pakistanis living outside Pakistan can send gifts to their family and friends in Pakistan by taking advantage of this internet. If you still have any queries feel free to contact us.

popular questions

People who come to our website and have questions about sending gifts, we have listed below the answers to some important questions for their convenience..

Answer: Fervent Gift Service is an online internet based company whose mission is to deliver selective and quality products Cake, flowers, Chocolates, Fruit Baskets, Perfumes for Men and Women, Accessories, Gift Hampers, Food and Meals(Pizza, Shawarma, Biryani, Karahi, Nan and Handi etc). We deliver branded and none-branded gifts and own label with the very best value to its customers in Pakistan and around the world.

Fervent Gift Service has been established strong relation with it’s users to spread happiness through gifts delivery in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Bahawalpur etc. We believe in providing reliable service and serving our customers with respect and faith.

Yes we refund 100% amount, incase the customer cancel his/her order before 24 hours if order not prepared), after this time slot order cancelation 50% amount will be refunded(if order prepared).

Refund Takes place within 7 days of cancellation.

In our site mostly gift items are perishable like Flowers, cakes, Fruits, pizza, burgers, fruit chat, samosay, dahi baray, sweets, etc if customer not received fresh item then customer can register a complaint with in 24 Hours after delivery and don’t use these items we will send our rider he will inspect item if customers has valid complaint then we replace item. If the customer use these items and complaint After 24 Hours then complaint not acceptable. If wrong items delivered then client has to file a complaint within 24 hours of delivery, After that complaint is not accepted.

Color and slight size difference of product can occur. Complaint will not be accepted for those.

If customer want to cancel his order, please inform us 24 hours in advance from the delivery date, if any customize item not prepared we can cancel his/her order as per customer demand and refund his/her amount within 7 working days.

if customer want to exchange his order with other Gift items( if order not prepared). Minimum time require for this 24 Hours, we will check the possibility and exchange it. If order for same date then exchange not possible. Color and slight size difference of product can occur. Complaint will not be accepted for those orders.

We provide hand Delivery of gifts in Pakistan almost all major cities. Due to perishable items and hygienic issue, we don’ want our customers to put the risk. The items are Cake, fruit baskets, flowers, chocolates, Food Meals(Burger, Shawarma, Pizza, Biryani).

Can’t find an Answer?

Questions & Answers About Sending Gifts to Pakistan Online

Yes: Same Day Delivery Services is available in Pakistan’s all major cities including Lahore, Islamabad, Rawalpindi, Karachi, Bahawalpur, Faisalabad, Hyderabad, Multan, Peshawar, Sialkot.

Please call or e-mail to check for other cities.

Phone: +923247023987

Email: ferventgiftservice@gmail.com

No, we still do not have but we will start a similar project soon.

Answer: Our mission is to build long term relationships with our customers and clients and provide exceptional customer services by delivering the best quality products.

For Customers satisfaction our delivery Staff do not leave address until Customer checked all items & Said OK with Quality & Number of items. However, if still any complain we follow our return policy, Our Customers are our Family.

Currently we are only delivering in Pakistan. We will expand our services soon at International level.

If you have any queries for International deliveries, feel free to contact us. Our team will do the best to assist you.

Please call or e-mail your query, we will check and get back to you as soon as possible.

Phone: +923247023987

Email: ferventgiftservice@gmail.com

Once we schedule any order, we send the email to our customer to keep them updated. Same as once the order delivered we send the email to our customers for delivery confirmation.

We provide hand delivery of perishable and non-perishable items including cake, flowers, chocolates, fruits, pizzaz, burgers, fruit chat, dahi baray, sweets and etc. Delivery can be arranged on car or a bike or according to items and distance.

Normally, we need order in 24hours in advance. If the order is placed for any specific date, we need at least 10 hours advance notices for preparation of items.

What are the Frequently Asked Questions?

Frequently asked questions means those common questions people ask from the company or service provider before using it.

Why People continuously asking Frequently asked questions/FAQ’s?

Any new user who didn’t use such service before, so he/she enquire these frequently asked questions. Once they get exact answer, the will be satisfied.

What is the Best way to explain company service?

IT expertise told that frequently asked questions is only the best way to judge a service a website and get a useful knowledge to know what it is about.

What makes Unique the company to trust it?

If the company answer the almost every topic about their service regarding frequently asked questions, people can easily trust and relying on the company.